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Services

Courier service

Cost of Pickup Service from Collection Points

Yandex, OZON

Address: Moscow, Varshavskoye Shosse, 2

Service Cost: $4 (₽) per lot

5post

Address: Moscow, Varshavskoye Shosse, 18k1

Service Cost: $4 (₽) per lot

Boxberry

Address: Moscow, Varshavskoye Shosse, 16

Service Cost: $4 (₽) per lot

SDEK

Address: Moscow, Varshavskoye Shosse, 26, bld. 32

Service Cost: $4 (₽) per lot

Additional Pickup Conditions

  • For packages picked up from collection points or post offices weighing over 7 kg or with dimensions exceeding 150 cm (sum of length, width, and height), in addition to the standard tariff:
    • + taxi service cost
    • + 1000 ₽ for a loader
  • Urgent Pickup — 2500 ₽

Courier Services

Russian Post

Address: Varshavskoye Shosse 18k2, postal code 117105

Service Cost: $2 (₽) per lot

Purchasing from Russia

💸 4%

If the order is placed independently by you,
we only handle the payment.

📦 6%

If the order is placed using our details
and we also handle the payment.

Purchasing from Japan

💸 15%

If you want to purchase from Japan,
we fully manage the order and payment process.

Package Storage

Consolidating purchases with us ensures proper placement of all incoming goods with 100% safety and under specific temperature conditions.

  • Storage for up to 14 calendar days is free!
  • Storage beyond 14 calendar days – $1 (₽) per lot per day
Package storage

Customs services

List of Services and Consultations for Customs Procedures:

1. Consultation on accompanying documents for customs clearance of goods crossing the Russian Federation and other CIS countries' borders – 6000 ₽


2. Consultation on non-tariff regulation (obtaining certificates, conclusions, permits, and other necessary documents for customs clearance of goods crossing the Russian Federation and other CIS countries' borders) – 6000 ₽
3. Determination of the HS code for a single item crossing the Russian Federation’s customs border – 2500 ₽
4. Preliminary calculation of customs duties for importing/exporting goods to/from the Russian Federation – 7500 ₽
5. Preliminary calculation of customs duties for importing/exporting goods to/from CIS countries – 7500 ₽


Additional services
Services
  • Ordering and sourcing goods from one website — $3 (₽)
  • Company packaging — $1 (₽) (per lot)
  • Additional packaging for fragile and breakable packages — $2 (₽) (per lot)
  • Package photo report: $1 (₽) (per lot)
  • Package inspection: $1 (₽) (per lot)
  • Contacting the store for clarification: $1 (₽) (per lot)
  • Deconsolidation: $2 (₽) — for each newly created part + packaging cost (used when necessary)
  • Specialist consultation: $3 (₽)
  • Editing invoice details: $2 (₽)
  • Re-registration: $5 (₽)
  • Invoice deletion: $2 (₽)

USA - Russia Services

Online Order Consolidation

FREE

Photo Report of Package Arrival at Warehouse

FREE

Checking Item Availability, Visual Defects, and Invoice Verification

$5 per box/package

Photo Report Without Packaging

$1 per tracking number

Checking Item Functionality

$5

Removing Boxes (e.g., shoe boxes)

$1 per box

Return to Store from Delaware Warehouse

$10 per package + label

Storage of Packages Beyond 14 Days

$1 per day per box/tracking number

Offline Purchases (in-store)

$50 per trip + 10% of the order value

Online Purchases

15% of the order value

Pickup from Store/Locker/Warehouse

$15 per address within a 10-mile (16 km) radius from the warehouse at 181 Edgermoor Rd, 19809 Wilmington, DE

Insurance for Regular Goods Over $1000

5% of the order value

Insurance for Fragile and Breakable Goods

Up to $1000 – $50. Over $1000 – 5% of the order value